Care guides
for our products
Below are care guides for our products. Best way to use the products and clean them! If you are at all unsure please feel free to reach out!
Snuffle Bags
Use with biscuits, seeds, cheese etc. (Avoid raw as cannot wash at high temps to sanitise).
Machine wash at 30°C and air dry open. Do not iron.
Snuffle mats
Use with biscuits, seeds, cheese etc. (Avoid raw as cannot wash at high temps to sanitise).
Machine wash at 30°C and air dry. Can pop near the radiator or in the sun to speed it up a bit!
Faux-fur Tuggies
Machine wash at 30°C and air dry , fluff up faux-fur with a good shake and rub.
You can also put in the tumble drier on LOW for 5 minutes to dry and fluff up quickly.
Fleece tuggies
Machine wash at 30°C and air dry flat.
Fleece & fur tuggies: you can fluff up faux-fur with a quick rub if you like.
Clothing
Machine wash at 30°C and hang out to dry.
Dog walking t-shirt do not iron
Sweaters and tie-dye t-shirts: do not iron over printed designs
BioThane
Product
care
long lines & leads
Wash off mud/dirt when needed with mild soap in kitchen sink (using luke warm water). Or wipe clean with damp towel. Leave to air-dry flat to preserve metal hardware.
Rinse off salt water and strong chemicals. Clean off sand/grit to avoid clip/buckle jams. If trailing line, remove clumps of mud/grass/debris when seen to avoid extra strain on hardware.
walking belts
Wash at 30, air dry flat.
Wash off mud/dirt when needed with mild soap in kitchen sink (using luke warm water). Or wipe clean with damp towel. Leave to air-dry flat to preserve metal hardware.
Rinse off salt water and strong chemicals. Clean off sand/grit to avoid clip/buckle jams.
collars
Wash off mud/dirt when needed with mild soap in kitchen sink (using luke warm water). Or wipe clean with damp towel. Leave to air-dry flat to preserve metal hardware.
Rinse off salt water and strong chemicals. Clean off sand/grit to avoid clip/buckle jams.
standard leads
Wash off mud/dirt when needed with mild soap in kitchen sink (using luke warm water). Or wipe clean with damp towel. Leave to air-dry flat to preserve metal hardware.
Rinse off salt water and strong chemicals. Clean off sand/grit to avoid clip/buckle jams.
