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CARE GUIDES

Below are care guides for our products. Best way to use the products and clean them! If you are at all unsure please feel free to reach out!

SNUFFLE BAGS

Use with biscuits, seeds, cheese etc. (Avoid raw as cannot wash at high temps to sanitise).

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Machine wash at 30°C and air dry open. Do not iron.

SNUFFLE MATS

Use with biscuits, seeds, cheese etc. (Avoid raw as cannot wash at high temps to sanitise).

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Machine wash at 30°C and air dry. Can pop near the radiator or in the sun to speed it up a bit!

Fabric products

FAUX FUR TUGGIES

Machine wash at 30°C and air dry , fluff up faux-fur with a good shake and rub.

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You can also put in the tumble drier on LOW for 5 minutes to dry and fluff up quickly.

FLEECE TUGGIES

Machine wash at 30°C and air dry flat.

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Fleece & fur tuggies: you can fluff up faux-fur with a quick rub if you like.

TRAVEL MATS

Shake off any dirt/sand or mud before washing.

 

Machine wash at 30°C and air dry open.

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Do not iron either side.

CLOTHING

Machine wash at 30°C and hang out to dry.

 

Dog walking t-shirt: do not iron anywhere.

 

All: do not iron over design.

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If your design crinkles from being dried too close to a radiator or an accidental trip in the tumble drier: you can place tea towel over design, iron gentley smooth on low.

BANDANAS

Machine wash at 30°C, air dry flat or tumble dry on cool.

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Most of our cotton styles can be ironed on cool/medium, if you're unsure please just drop us a message.

SNOODS

Machine wash at 30°C and air dry flat.

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BIOTHANE PRODUCT CARE

BioThane is super tough and perfect for adventures, but as with any material it requires a tiny bit of care if you use your collars or leads in 'extreme' environments to make sure you're products last as long as possible. These steps are super simple & they really don't require much thought.

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The biggest factor is to make sure you clean out any sand/grit/silt/dirt from moving mechanisms. All you have to do is run the clip under running water (whilst opening and closing it) to prevent any jams.

If dirt or chunks of grass end up in your lead or collar flaps, make sure to remove them so there is no extra strain on the hardware components. Grab handles or clip points on long lines can be good for picking up grass chunks!​

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If you use your products in sea water make sure you rinse it off the metal to avoid any tarnishing & colour change. For the same reason avoid harsh chemicals when washing - in our experience normal dish soap gets rid of everything* with sponge scrub. *everything you may encounter on a walk - maybe not things like biro ink!

CARE FOR ALL BIOTHANE ITEMS

BioThane care

LONG LINES

Wash off mud/dirt when needed with mild soap in kitchen sink (using luke warm water).  Or wipe clean with damp towel. Leave to air-dry to preserve metal hardware.

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Rinse off salt water and strong chemicals. Clean off sand/grit to avoid clip/buckle jams. If trailing line, remove clumps of mud/grass/debris when seen to avoid extra strain on hardware.

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WALKING BELTS

Wash at 30, air dry flat.

Wash off mud/dirt when needed with mild soap in kitchen sink (using luke warm water).  Or wipe clean with damp towel. Leave to air-dry to preserve metal hardware.

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Rinse off salt water and strong chemicals. Clean off sand/grit to avoid clip/buckle jams.

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COLLARS

Wash off mud/dirt when needed with mild soap in kitchen sink (using luke warm water).  Or wipe clean with damp towel. Leave to air-dry to preserve metal hardware.

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Rinse off salt water and strong chemicals. Clean off sand/grit to avoid clip/buckle jams.

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LEADS

Wash off mud/dirt when needed with mild soap in kitchen sink (using luke warm water).  Or wipe clean with damp towel. Leave to air-dry to preserve metal hardware.

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Rinse off salt water and strong chemicals. Clean off sand/grit to avoid clip/buckle jams.

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